The industry-wide transition to subscription demands a new approach to service portfolio design. The result is a shift from service portfolios designed for post-sales issue resolution to an expanded role encompassing services to help customers apply and succeed with products.
In this best practices analysis we will:
- Review how subscription and other market trend are shaping portfolio design.
- Introduce best practices for developing modern service portfolios.
- Identify key elements of a new service value portfolio.
This resource is for ServiceXRG Members Only.
Already a Member? Login
Not a Member? Request Trial Access